Policies

Frequently Asked Questions:

• The sample menus outlined here are our most popular suggestions - we are very flexible about changes - just ask and we will do our best to accommodate you!

• 15% Equipment and Labor Charge and Sales Tax will be added to cover all services provided. • Children ages 3-10 are given 10% discount. Children under 3 are free.

• Prices listed are per person based on 100 guests or more.

• Full Service Catering is available for a minimum of 40 guests, alternate pricing will apply to any event with a guest count under 100.

• Vegetarian and Gluten Free Options available upon request with any menu at no extra charge.

• Full Service menus are served buffet style, with servers to attend to the buffet and break down included.

• Just a note, smoking meats results in a slight pink coloring of the meat. This does not mean the meat is undercooked, only a guarantee that it has been traditionally smoked in the true Texan style.

• All disposable plates, plasticware, napkins, condiments, serving tables with black or white linens and themed decor are included.

• Additional services such as bartending, cake cutting, toast service etc. are all available - see Services.

• Our catering staff can deliver food directly to your facility at any time. Those events which do not require full service, will be charged a flat delivery fee. Deliveries can be discussed with our catering representative.

 

Full Policies

I N C L U D E D  S E R V I C E S

All events include set up and breakdown of buffet and appetizer tables, an onsite chef and servers to attend to every guests needs up to a 1.5 hour period. These charges are included in the package prices. The area for service should be clear and ready upon our arrival. Additional $100.00 an hour keeps our staff longer than the 1.5 hour serving time if your event requires that. All disposable plates, plasticware, napkins, condiments, serving tables with black or white linens and themed decor are included.

 

A D D I T I O N A L  S E R V I C E

Depending on the complexity of the event, menu and additional services we usually plan 1 to 2 hours for set up and ½ to 1 hour for cleanup. Any additional services required (such as additional staff, China service, Bartenders and before and after event assistance) will require a per person price for each service.

T R A Y P A S S E D  A P P E T I Z E R S  A N D  C H I N A  S E R V I C E

We are happy to provide either of these services for an additional $50.00 an hour for extra staffing and to insure excellent service

B A R T E N D I N G  S E R V I C E S

We can provide a bar tender for your event for $45.00 an hour (minimum 4hrs.) 120 guest or less –one bartender recommended, for over 120 guest 2 bartenders are recommended. Wine and Beer can be provided by us: refer to beverage package prices

A M O U N T S  A N D  L E F T O V E R S

Food is prepared based on one serving of each item on the menu chosen per guest. We always plan for about 10% over in case unexpected guests arrive. Please try to provide us with the most accurate count possible. Once the guaranteed final guest count is given, any additional guests above the guaranteed number will be served and billed at regular package price. Left over food (if the actual guest count is below the guaranteed count) we will pack the food for the host to cover the missing guests.)

CHUCK  WAGON  ONSITE

Our 32 foot catering trailer is available for each event, we will grill the food right in front of your guests, with smells that will drive them crazy. If there is no accommodations for the size of our trailer we are happy to bring portable BBQ's and cooking facilities. If adequate electricity is not available, a generator rental will be required. Contact us for pricing.

T A S T I N G S

We are happy to have you as our guest for a tasting of the foods that you are interested in for your event. There will be a charge based off of menu selected. Tastings are a valuable part of the planning process. We discuss many aspects of your event such as timeline, décor, and any site restrictions. Here we get a better understanding of your event and answer any questions that you may have.

B O O K I N G  T H E  E V E N T

A non-refundable deposit of $250.00 will hold the date of your event. To go towards final contract amount. One month before the event, menu is finalized and 50% of balance due at that time. Two weeks before the event, guaranteed guest count and final timeline is due, adjustments to final contract amount will be tallied at that time. Final payment due, one week prior to event. For last minute bookings we are happy to make arrangement to accommodate your event.

D E L I V E R Y

Our catering staff can deliver food directly to your facility at any time. Those events which do not require full service, will be charged a flat delivery fee. Deliveries can be discussed with our catering representative.

C A N C E L A T I O N  P O L I C Y

All cancellations must be emailed to Descanso Junction. If cancelled within 8-29 days prior to the event date 10% of the initial 50% deposit will be refunded. If cancelled 0-7 days prior to the event there will be no refund. Any other real charges incurred by Descanso Junction such as rentals, or services are nonrefundable.

T R A V E L  T O  E V E N T

We are happy to come to any location. Venues that are more than 15 miles from Descanso Junction is considered an off premise catered event. There will be an additional trip charge of $5.00 a mile for these occasions.

A B O U T U S

We are licensed and insured to cater any public or private event. Our courteous and professional staff are committed to making your event a day to remember. We look forward to serving you.

G R A T U I T Y

All food service events will have an additional 18% gratuity applied. Please note that California law stipulates all service charges are taxable.

S A L E S  T A X

California State sales tax is applied to all food service events at the current rate of 7.75%. Please let your catering representative know if you have tax exempt status.

EQUIPMENT AND LABOR

A 15% Equipment and Labor charge will be added to cover all services provided.

B E F O R E  A N D  A F T E R  E V E N T  A S S I S T A N C E

 We can bring staff to set up all tables, chairs, linens, as well as setting in place any of the client's personal items such as centerpieces etc. Or we can return after the reception to facilitate the breakdown of tables, chairs, linens, and cleanup of reception area( sweeping, mopping, and trash removal) .There is an additional charge dependent on the scope of the service.